Shipping + Return Policy
Shipping Policy | ♡
We understand how excited you are to receive your order! At this time, we are only able to ship within the United States. We truly appreciate your understanding as we work to expand our shipping options in the future.
We offer two shipping options to get your purchase to you:
- Economy Shipping: We know saving money is important, and our economy shipping option typically takes 5-8 business days.
- Standard Shipping: If you need your order a little sooner, our standard shipping option generally delivers within 3-4 business days.
We know waiting can be hard, and we'll do everything we can to get your order to you as quickly and safely as possible. If you have any questions or concerns about your shipment, please don't hesitate to contact us. We're here to help!
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Return Policy | ♡
We understand that purchasing jewelry is a special experience, and we want you to feel confident in your decision. While all sales are final for the lingerie and swimwear, we are committed to the quality of our pieces and offer a warranty, to ensure your satisfaction.
All Sales Are Final | ♡
We carefully craft and inspect each piece before it leaves our hands. Due to the nature of our products, we are unable to accept returns or exchanges.
Our Commitment to Quality: Warranty Information | ♡
We stand firmly behind the craftsmanship of our jewelry. For moissanite pieces over 0.3 carats, you'll receive a certificate of stone properties, verifying its authenticity. We also include a limited warranty with your purchase.
If You Encounter an Issue | ♡
We know that sometimes, unforeseen issues can arise. If you experience any problems related to the craftsmanship or materials of your jewelry, please reach out to us. We're here to help. We'll carefully assess the situation and determine the best course of action, which may include repair or replacement at our discretion.
Important Things to Note | ♡
- This warranty does not cover damage caused by normal wear and tear, accidents, misuse, or improper care.
- Modifications or repairs performed by anyone other than our authorized technicians will void the warranty.
- The warranty is limited to the original purchaser.
- Please contact us for the specific details of the warranty that applies to your individual piece.
We want you to cherish your jewelry for years to come, and we're dedicated to providing you with quality and support.♡
